Project Manager, Marketing Technology & Experience

JOIN OUR TEAM AS PROJECT MANAGER, MARKETING TECHNOLOGY & EXPERIENCE

Are you passionate about transforming marketing strategies into technology-enabled experiences that advance digital innovation and engagement?

Consider joining UNICEF Canada – one of Canada’s most respected and historic charities – and be part of a high-impact, mission-driven team working across Canada and globally to create a better world for children.

UNICEF Canada is seeking a solutions leader for the role of Project Manager, Marketing Technology & Experience.

Position Details

Why UNICEF & UNICEF Canada?

https://www.unicef.org/ is the world’s most powerful force for children. Across 190 countries and territories—and in the world’s toughest places—we provide and advocate for education, health, nutrition, clean water, protection from violence, climate resilience, and emergency support.

https://www.unicef.ca/en UNICEF Canada is one of 32 National Committees in high-income countries around the world. Our team fundraises for UNICEF’s highest priorities and works with governments and the private sector to advance children’s rights and well‑being.

As UNICEF Canada launches a bold new Strategic Plan in 2026, be part of this next phase of impact!

The Opportunity

UNICEF Canada is seeking a highly organized and delivery-focused Project Manager to coordinate the planning, prioritization, and execution of technology initiatives across the Digital Innovation & Technology team.

Reporting to the Director, Marketing Technology & Experience, this role supports UNICEF Canada’s internal operations by ensuring staff have the digital tools, platforms, and data needed for fundraising, donor engagement, and operational excellence.

The Project Manager will play a pivotal role in maintaining the Digital Innovation & Technology governance and operating model, implementing structured project management practices, and serving as the central coordination point across CRM, data, digital, and infrastructure workstreams.

Key Accountabilities

Technology Project Management (30%)

• Manage planning and delivery of technology projects across Digital Innovation & Technology teams.
• Develop and maintain project plans, timelines, and task tracking.
• Coordinate activities across IT, Data Intelligence, and Marketing Technology teams.
• Identify risks, dependencies, and resource needs, supporting mitigation planning.

Operational Work Coordination (25%)

• Coordinate and track operational workstreams, including system enhancements, reporting needs, and digital platform updates.
• Support intake, triage, and prioritization of internal requests.
• Maintain visibility into operational workloads and balance project vs. operational demands.
• Identify bottlenecks and capacity constraints.

Governance & Delivery Processes (15%)

• Support implementation of governance and operating models for Digital Innovation & Technology.
• Maintain structured workflows and tracking using tools such as Asana.
• Ensure consistent documentation, task tracking, and delivery workflows.
• Reinforce adherence to documentation, QA, release, and change management standards.

Cross‑Team Coordination (10%)

• Facilitate collaboration between technology teams and internal stakeholders.
• Translate business needs into structured work plans.
• Support campaign, donor journey, reporting, and digital initiative alignment.
• Facilitate planning meetings and check‑ins.

Vendor & Partner Coordination (10%)

• Coordinate with external vendors supporting CRM, data, and digital platform initiatives.
• Track vendor deliverables and ensure alignment with timelines and priorities.
• Assist in communications between internal teams and partners.

Project Reporting (10%)

• Maintain project documentation including plans, timelines, and risk logs.
• Provide structured reporting on status, risks, and performance.
• Track milestones, deliverables, and action items across initiatives.
• Prepare updates for leadership about project and workload visibility.

Qualifications

• University degree or diploma in Business Administration, Information Technology, Project Management, or a related field.
• 5–7 years of experience in project management, ideally in technology or digital environments.
• Experience managing multiple projects and operational workstreams concurrently.
• Familiarity with tools such as Asana, Jira, or similar.
• Understanding of enterprise technology environments including CRM, digital platforms, infrastructure, and reporting tools.
• Strong organizational and coordination capabilities.
• Excellent communication and stakeholder engagement skills.
• Experience with vendor coordination and cross‑functional collaboration.
• Project management certifications (PMP, Agile) are an asset.
• Nonprofit experience is an asset.

An Employer of Choice: What We Offer

UNICEF Canada is where diverse talent & passion come together to create extraordinary impact.

Our Commitment to Inclusive Workplaces & Recruitment

UNICEF Canada is an inclusive workplace committed to diversity, equity, inclusion, and accessibility. Accommodation requests are welcomed at any stage of the recruitment process.

Our hiring process is fully human‑driven—no AI or automated screening tools are used.

How to Apply

Please submit your resume and cover letter as one document to careers@unicef.ca by 11:59 PM EST on April 13, 2026. Please reference Project Manager, Marketing Technology & Experience in the subject heading.

Only candidates selected for an interview will be contacted. All successful candidates must complete a police background check (including vulnerable sector screening).