Senior Coordinator, Gift & Legacy Administration

Are you a detail-oriented professional with a passion for meaningful work and lasting impact? Ready to apply your expertise in legacy and gift administration to help drive change and make a direct difference in the lives of children?

Join UNICEF Canada – one of Canada’s most respected and historic charities – and be part of a high-impact, mission-driven team working across Canada and globally to create a better world for children.

UNICEF Canada is seeking to recruit a talented and high-performing individual in the role of Senior Coordinator, Gift & Legacy Administration.

Position Details

Why UNICEF & UNICEF Canada?

UNICEF is the world’s farthest-reaching humanitarian organization for children. Across 190 countries and territories, and in the world’s toughest places, we provide and advocate for education, health and nutrition services. Protect children from violence and abuse. Bring clean water and sanitation to those in need. Keep them safe from climate change and disease. Serve as the world’s largest provider of vaccines. Before, during and after emergencies, we’re on the ground with life-saving help and hope. The needs of children around the world continue to increase and the role of UNICEF is more important than ever.

UNICEF Canada is one of 32 National Committees located in high-income countries around the world. Our team exists to fundraise for UNICEF’s highest priorities, and to work neutrally with governments and the private sector in Canada and internationally to advance the rights and well-being of children and youth. 

As UNICEF Canada prepares to launch a bold new Strategic Plan in 2026, a key priority will be amplifying our voice through our policy and advocacy efforts to further advance the children’s rights in Canadian laws, policies and budgets. 

Be part of this next phase of impact!

Position Description

The Senior Coordinator, Gift & Legacy Administration is an important member of the high value team to support the back-end daily gift processing and donor cultivation, stewardship, and communication activities. The incumbent will demonstrate strong attention to detail, an aptitude for relationship building and communication excellence, in a manner consistent with UNICEF Canada’s mission and vision.

This role reports to the Director, Legacy & Planned Giving and focuses on timely and accurate estate administration and gift processing preparation while also supporting donor recognition, donor engagement and retention of high value donors, partners and prospects. The Senior Coordinator will liaise across teams and support the development team with operational needs and revenue administration.

Responsibilities

Estate Gift Administration (60%)

• Actively realize gifts within the open estates portfolio and support the honoring of donor legacies.
• Review and respond to estate notifications, updates, and distributions in a timely manner, adhering to all requirements.
• Liaise and coordinate with internal teams and external stakeholders when needed for duties relating to estate administration.
• Ensure Director, Legacy & Planned Giving and authorized signatories are kept abreast and informed on estate matters.
• Craft relevant communications to estate representatives throughout the administration process, including thank you letters, distribution documentation, check-ins, and updating requests.
• Exercise due diligence when reviewing statements of accounts, notices, and releases and identifying any potential issues or complexities on estate files.
• Identify complex and contested estates and work in conjunction with Director, Legacy & Planned Giving and other charitable beneficiaries to assist in resolving.
• Accurately set up new estates, proposals, constituent coding and relationship details into Raiser’s Edge.
• Maintain meticulous record keeping, i.e. ensuring all contact information, proposals and attributes, actions, and notes are entered into Raiser’s Edge database.
• Support donor recognition activities and ensure that estate recognition processes are followed, updated, and captured in the database.
• Contribute to other Legacy & Planned Giving program gift administration, as needed.
  Maintain a digital first environment for estate records keeping.

Gift Administration (35%)

• Support gift processes as needed by the Vice President, Development, Director, Major Gifts and Development Team.
• Timely and accurate completion of donation processing forms upon receipt of gifts
• Initiate weekly and quarterly relationship manager reviews for gift coding process
• Accurately track gift coding in Raiser’s Edge database
• Review weekly gift report for proper gift allocation and coding, requesting corrections as necessary.
• Support month-end gift reconciliation in liaison with finance and gift processing teams
• Assist DEA team with weekly incoming mail procedures, identify gifts for Development team follow-up, and ensure proper filing and next steps.
• Daily monitoring of gifts of securities inbox and immediately action gift processing next steps.
• Prepare and execute donor gift invoices and reminders on pledge payments
• Ensure timely preparation and delivery of donor thank you letters and acknowledgements with applicable charitable tax receipts by mail or email, as needed in liaison with DEA
• Support the consolidated tax receipting and thank you letter process at year end

Development Operations and Donor Relations (5%)

• Support the Development Team’s stewardship activity through updates and action uploads into RE, in liaison with Business Solutions Team.
• Support legacy stewardship and cultivation activities through logistics, mailings, and other activities as needed.
• Coordinate logistics for larger mailings, including merging of letters and labels, fulfillment of packages, and postage.
• Monitor media and support our weekly Briefly process.
• Contribute to team updates, new ideas, and insights.
• Work cross-functionally to support development operations.

Qualifications

• A post-secondary degree, diploma or equivalent years’ work experience with a focus in fundraising, estate administration, law/paralegal, banking, business administration or other related discipline.
• Bilingual (French) candidate highly preferred.
• Results-driven with the ability to work in a fast-paced environment, prioritize, and multi-task with strong organizational skills and follow-through.
• Superior attention to detail.
• Proven ability to collaborate with stakeholders, seek information when needed, exercise sound judgement, and risk management.
• Fluency in English with strong written and verbal communication skills.
• Experience with CRMs (Raiser’s Edge or Salesforce preferred).
• Proficiency in MS Office Word, Excel, PowerPoint, and SharePoint.
• Dedication to lifelong learning with interest in professional development, new estate giving trends, and tax and philanthropy laws.
• Excellent interpersonal, oral, and written communication skills.
• Superb attention to detail and strong planning and time management skills.
• Experience managing completing priorities and meeting deadlines.
• Self-starter and resourceful with a collaborative spirit.
• Knowledge of and interest in UNICEF’s mission and values.
• Commitment to respect and inclusiveness.
• Some experience working in estate or business administration, legal or banking environments is ideal. Additional training will be provided.

An Employer of Choice: What We Offer

UNICEF Canada is where diverse talent & passion come together to create extraordinary impact for every child. We are committed to being an employer of choice and building a culture that is inclusive, ambitious, compassionate, and high impact.

Members of the UNICEF Canada team have access to the following employee benefits:

Our Commitment to Inclusive Workplaces & Recruitment

UNICEF Canada is an inclusive workplace and is committed to championing diversity, equity, inclusion and accessibility. Requests for accommodation can be made at any stage of the recruitment process.

At UNICEF Canada, we believe strongly in personal connections and our hiring process is entirely human- driven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate is evaluated by our experienced team to ensure a fair and thoughtful hiring experience.

How to Apply

Please submit your resume and cover letter as one document to careers@unicef.ca by Tuesday, September 2, 2025. Please include your salary expectations in your cover email and reference Senior Coordinator, Gift & Legacy Administration in the subject heading.

UNICEF Canada thanks all applicants for their interest in this opportunity, however, only those selected for an interview will be contacted. Consistent with our Child Safeguarding Policy, all successful candidates must receive clearance by a police background check (including a vulnerable sector screen).

About UNICEF and UNICEF Canada

UNICEF is the world’s farthest-reaching humanitarian organization for children. Across 190 countries and territories, and in the world’s toughest places, we work to help children survive, defend their rights, keep them protected, healthy and educated, and give them a fair chance to fulfill their potential.

UNICEF Canada is one of 32 National Committees located in countries around the world. Our team exists to fundraise for UNICEF’s highest priorities, and to work neutrally with governments and the private sector in Canada and internationally to advance the rights and well-being of children and youth.